Last Updated: December 2025
The French Tooth LLC – Bellingham, MA

The French Tooth LLC (“The French Tooth,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal and clinical information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit dental cases, or interact with us digitally or by phone.

By using our website or services, you agree to the terms of this Privacy Policy.

We may collect the following information from clinicians or their patients:

• Name, email address, phone number, and professional information
   
• Dental records such as:
  • Intraoral scans
  • Photographs
  • Bite records
  • Shade information
  • Treatment-related files and clinical notes
• Patient identifiers provided by the clinician
• Billing or invoicing information
   

Through cookies, analytics tools, and form submissions, we may collect:

• IP address and device information
• Browser type and usage patterns
• Contact form submissions
• Uploaded files via case submission forms
• Website traffic and performance data via analytics tools (e.g., Google Analytics)
   

Information may be collected through:

• Website contact forms
• Case submission file uploads
• Email communication
• Phone communication
• Cookies and analytics
• Dental design platforms (e.g., Exocad)
   

We use collected information for:

• Designing and producing dental restorations
• Communicating with clinicians regarding cases
• Customer support and follow-up
• Billing and invoicing
• Analytics to improve website performance and security
   

We do not sell or rent personal or clinical information.

Although The French Tooth LLC may not legally qualify as a HIPAA “covered entity,” we voluntarily adhere to HIPAA-aligned privacy and security practices when handling patient or clinical information (PHI).

This includes:

• Secure, encrypted storage for clinical files
• Restricted internal access to PHI
• Secure transfer methods for sensitive data
• Privacy controls limiting unnecessary disclosure
   

We only use PHI to perform dental laboratory services and do not disclose PHI except as necessary to fulfill case requirements or comply with legal obligations.

Information is accessed only by authorized personnel involved in:

• Dental case design
• Case management
• Administrative processing
   

We may securely share information with trusted providers such as:

• Google Analytics (performance tracking)
• HIPAA-conscious cloud storage providers
• Email service providers
• Dental design software platforms (e.g., Exocad)
   

These providers are required to maintain confidentiality and security.

We do not sell, trade, or rent personal data to third parties.

We implement administrative, technical, and physical security measures including:

• Encrypted cloud storage
• Access control and authentication
• Secure communication channels
• Internal privacy protocols
   

While no digital system is 100% immune to intrusion, we take strong measures to safeguard all information.

We retain clinical and personal information for seven (7) years or longer, in compliance with industry norms and legal requirements for dental documentation.

After this period, information may be securely archived or deleted.

Individuals may request:

A deletion of data:

We will delete personal or clinical data unless it must be retained by law or is part of an active case.

A correction of data:

You may request updates or corrections to your personal information.

To exercise these rights, contact us at:
📧 yoan@thefrenchtooth.com

Our website may use cookies and tracking tools to:

• Improve site performance
• Analyze visitor behavior
• Enhance security
   

You may disable cookies in your browser settings. Some features may not operate properly if cookies are disabled.

We do not use cookies for advertising unless explicitly stated.

Visitors from the European Union may have additional rights under the General Data Protection Regulation (GDPR).

These include the right to:

• Access personal data
• Request corrections
• Request deletion
• Restrict or object to processing
• Request data export
   

GDPR-related requests may be sent to:
📧 yoan@thefrenchtooth.com

Our website and services are not intended for children under 13, and we do not knowingly collect information from them.

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

We encourage you to review the policy regularly.

For privacy-related questions, concerns, or requests, please contact:

The French Tooth LLC
Bellingham, Massachusetts
📧 yoan@thefrenchtooth.com